Before you order or visit
Helpful answers, straight from the farm.
Our products and activities follow the season. Speak with us when you need a specific quantity, planting option or visit date.
How do I place a farm order?
Browse the farm shop, choose your products and quantities, and select Add to Cart. Open Cart to review your items, then proceed to Checkout. Contact us on WhatsApp for bulk supply or specific fulfilment arrangements.
Are all products always available?
No. Produce and seedlings depend on harvest, nursery stock and season. A catalogue listing does not guarantee availability on a particular date.
Why do some products have no fixed price?
Pack sizes, quantities and supply arrangements vary. The farm confirms a quotation directly so you know what is included before you commit.
Can I buy in bulk?
Yes, bulk supply enquiries are welcome. Please share quantities, preferred pack sizes, destination and required date. Supply is agreed only after confirmation.
Can I collect or request delivery?
Tell us your preference and location. Collection times, delivery feasibility and any delivery charge are confirmed directly before payment.
How do I choose seedlings?
Share your planting location, purpose and approximate quantity. Our team can discuss current nursery options and your requirements.
Can I visit the farm or arrange training?
Visits and learning activities must be arranged in advance. Contact us with your group size, interests and possible dates. Fees, duration and activities are confirmed directly.
What should I do if there is a problem with an order?
Contact the farm promptly on 0806 581 3672 with your order details, a description of the issue and photos where helpful. See our returns information for the review process.
Still have a question?
Tell us what you need and we will discuss the next step.